The Porch Policies

Return Policy
All sales are final. We do not offer refunds.
Items must be unworn, unwashed, and in original condition with tags attached.
We reserve the right to deny any return that does not meet our policy standards.

Exchange & Store Credit Policy
We gladly accept exchanges or offer store credit for eligible items within 12 days of the purchase date.
Once your return is received and verified, you will be issued store credit if the item meets our policy requirements.
Store credit is valid for online use only and cannot be transferred or used in our brick and mortar location.

Shipping Policy
Customers are responsible for all return shipping costs. Shipping fees are non-refundable.
If there is an error on our end or you receive a damaged or incorrect item, please contact us right away. In these cases, we will cover return shipping and make it right.

If you have any questions, feel free to reach out before purchasing.

Thank you, The Porch.